IT Technician / AI Workflow Engineer / Cybersecurity Specialist - Rosenberg Law Group

Key Responsibilities

• Deliver day‑to‑day technical support for Windows and macOS workstations, printers, and network connectivity across hybrid office and remote environments.
• Design, develop, and maintain AI‑powered automation workflows for document processing, contract analysis, and client onboarding using Python and prompt‑engineering techniques.
• Implement and manage security solutions including firewalls, endpoint protection, and SIEM platforms to monitor and log network activity.
• Conduct vulnerability assessments, apply patches, and remediate findings to ensure compliance with legal‑industry standards.
• Respond to security incidents, perform root‑cause analysis, and document lessons learned to improve the firm’s security posture.

Requirements

• 2+ years of experience in IT support or systems administration, preferably in a professional services environment.
• Proficiency in Python scripting and experience building machine‑learning or AI workflow pipelines.
• Solid understanding of network security concepts, firewalls, VPNs, and SIEM tools (e.g., Splunk, Azure Sentinel).
• Hands‑on experience with incident response, vulnerability management, and security best practices (NIST, ISO 27001).
• Strong problem‑solving skills, ability to work independently, and excellent communication with both technical and non‑technical staff.