remote
IT Technical Consultant - Toronto Hydro
Software Engineer
Provides technical and analytical support for IT portfolio initiatives, troubleshooting issues, implementing processes, and delivering cloud‑based solutions using Azure, PowerShell, and SQL.
About the role
Key Responsibilities
- Deliver technical analysis and support for portfolio projects, ensuring alignment with business objectives.
- Troubleshoot and resolve complex infrastructure and application issues across on‑premise and cloud environments.
- Design, configure, and maintain Azure services and related automation scripts using PowerShell.
- Develop and optimize SQL queries and databases to support reporting and data integration needs.
- Collaborate with cross‑functional teams to implement IT Service Management processes and improve service delivery.
Requirements
- Strong experience with Microsoft Azure, including IaaS/PaaS services and resource management.
- Proficiency in PowerShell scripting for automation and configuration management.
- Solid understanding of relational databases and SQL query development.
- Background in IT Service Management frameworks (e.g., ITIL) and incident/problem resolution.
- Excellent analytical, communication, and stakeholder‑management skills.