remote
IT System & Cloud Operations Analyst - Carms
Systems Engineer
Hands‑on IT System & Cloud Operations Analyst supporting a hybrid environment, delivering end‑user support, infrastructure management, cloud services, networking, and cybersecurity in a fast‑paced setting.
About the role
Key Responsibilities
- Provide first‑line support for end‑users while troubleshooting hardware, software, and network issues.
- Maintain and monitor on‑premises and cloud infrastructure, ensuring high availability and performance.
- Implement and manage Azure services, virtual machines, and storage solutions.
- Apply security best practices, conduct vulnerability assessments, and enforce compliance controls.
- Collaborate with cross‑functional teams to design and deploy automation scripts and configuration management.
- Document procedures, update knowledge bases, and contribute to continuous improvement initiatives.
Requirements
- Strong understanding of Windows Server and Linux operating systems.
- Experience with Azure or other cloud platforms and basic scripting (PowerShell, Bash).
- Solid networking fundamentals, including TCP/IP, DNS, VPN, and firewall configuration.
- Knowledge of cybersecurity principles and incident response processes.
- Excellent communication skills and a proactive, solution‑oriented mindset.
Skills
windows serverlinuxazure