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IT Support Student - BlackBerry Corporation
Systems Engineer
Support the IT infrastructure team by troubleshooting Windows and Linux systems, managing Active Directory, and ensuring reliable network connectivity. Ideal for students eager to gain hands‑on experience in enterprise IT environments.
About the role
Key Responsibilities
- Provide first‑line support for Windows and Linux workstations, resolving hardware and software issues.
- Assist with Active Directory user and group management, including account creation and permission adjustments.
- Monitor and maintain network connectivity, troubleshooting LAN/Wi‑Fi and VPN connections.
- Document incidents and solutions in the ticketing system, ensuring accurate knowledge base entries.
- Collaborate with senior IT staff on infrastructure projects and routine system updates.
Requirements
- Current enrollment in a computer science or related program.
- Strong understanding of Windows and Linux operating systems.
- Basic networking knowledge (TCP/IP, DHCP, DNS).
- Excellent communication skills and a proactive, customer‑focused attitude.
- Ability to work independently and as part of a small, dynamic team.
Skills
linuxactive directory