remote
IT Support Apprentice - Bosch
Systems Engineer
Entry‑level IT Support Apprentice role focused on troubleshooting Windows and Linux environments, managing Active Directory, and providing helpdesk support using ticketing systems.
About the role
Key Responsibilities
- Assist in troubleshooting and resolving end‑user issues on Windows and Linux workstations.
- Support Active Directory administration, including user account creation and permission management.
- Handle helpdesk tickets, ensuring timely resolution and accurate documentation.
- Maintain and update hardware and software inventories.
- Collaborate with senior IT staff on network and security tasks.
Requirements
- Basic understanding of Windows and Linux operating systems.
- Familiarity with Active Directory and network fundamentals.
- Strong problem‑solving and communication skills.
- Willingness to learn new technologies and adapt to changing priorities.
Skills
linuxactive directory