IT STATEWIDE ASSOCIATE ENGINEER 1-4 OTS/DCO

Salary

Depends on Qualifications

Location

Baton Rouge, LA

Job Type

Classified

Job Number

OTS 072726C ERG

Department

Division of Administration-Office of Technology Services

Opening Date

07/27/2026

Closing Date

8/10/2026 11:59 PM Central

Minimum Qualifications

Two years of experience in information technology; OR Six years of full-time work experience in any field; OR An associate's degree in information technology; OR A bachelor’s degree. EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any area. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any area. NOTE: A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties and Other Information

Job Duties:

• Assumes lead responsibility for the day-to-day administration and maintenance of messaging and/or directory services for multiple state agencies supported by the Office of Technology Services (OTS).
• Coordinates the installation, maintenance and modification of vendor-supplied software for messaging or directory services related products, which is critical to business functions and may require after-hours scheduling due to extensive availability requirements.
• Recommends and implements standards, policies, and procedures related to messaging and/or directory services for an enterprise messaging system and directory service.
• Consults regularly with vendors concerning software and/or hardware problems, resolutions and system performance.
• Advises and consults with end-users, administrators, technical support personnel and consultants, designing and providing documentation, instruction, problem analysis and education pertaining to specific and highly complex areas of software performance.
• Assists in the consolidation of all messaging and/or directory service environments within the scope of the State IT consolidation effort. Provides problem analysis and specialized technical expertise to end-users, administrator, technical support personnel and management consultants. Mentors lower level team members. Facilitates knowledge transfer and training.