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IT Specialist - Office of the Chief Information Officer
Software Engineer
IT Specialist responsible for maintaining and troubleshooting enterprise IT infrastructure, ensuring reliable network, server, and security operations across multiple locations.
About the role
Key Responsibilities
- Provide day‑to‑day support for Windows and Linux servers, including installation, configuration, and performance tuning.
- Monitor and maintain network infrastructure, troubleshoot connectivity issues, and implement network security best practices.
- Assist with security operations: patch management, vulnerability scanning, and incident response coordination.
- Collaborate with cross‑functional teams to deploy and support new applications and services.
- Document procedures, maintain knowledge base, and provide training to end users.
Requirements
- Proven experience in IT support and network administration.
- Knowledge of network protocols, firewalls, and security tools.
- Strong troubleshooting, communication, and documentation skills.
Skills
windows serverlinux