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IT Specialist Customer Relationship Coordinator - Senior Project Management - Office of the Chief Information Officer
Software Engineer
Senior IT specialist leading customer relationship initiatives and project management within a federal housing agency, driving technology solutions, stakeholder engagement, and program delivery.
About the role
Key Responsibilities
- Lead and coordinate IT projects, ensuring alignment with agency goals and timelines.
- Manage customer relationships, providing technical support and fostering stakeholder satisfaction.
- Develop and implement IT strategies that enhance operational efficiency and data integrity.
- Collaborate with cross‑functional teams to deliver integrated technology solutions.
- Monitor project performance, report progress, and recommend improvements.
Requirements
- Extensive experience in IT project management and customer relationship management.
- Strong leadership and communication skills, with the ability to influence stakeholders at all levels.
- Proven track record of delivering complex technology initiatives on time and within budget.
- Knowledge of federal IT policies and standards.
- Ability to analyze data, identify trends, and propose actionable solutions.
Skills
project managementcommunication