Leads IT security operations, ensuring compliance and monitoring for threats, while developing data protection policies, providing user training, and coordinating international help‑desk support for end‑user issue resolution.
About the role
Atlant Company (Technology partner of Avento MT) is looking for IT Security Manager
Responsibilities:
Managing and overseeing the IT systems and software used by the Company and ensuring compliance with the policies
Monitoring the Company’s systems for potential and\or suspected security concerns
Developing and updating the Information Sensitivity Policy of the Company
Developing and updating the procedures to be followed by employees
Providing training in relation to data protection and the proper use of the Company’s systems
Working with an international Helpdesk team based in various countries across the world
Provide end to end support for end users whilst troubleshooting user issues using a variety of support tools including remote administration on workstations, laptops and virtual desktops
Following defined processes in terms of incident logging and ticketing ensuring tasks are completed and resolved within agreed service levels.
Assist in the formulation and development of process improvements and enhancements
Tracking issues with vendors and providers to successful completion
Handle workstation, laptop and server operating system patching
Provide feedback for continuous improvement of the incident tracking process
Provide regular status updates to the IT Technical Manager and the IT Operations team
Requirements:
Part - Time Job Experience with network services (Firewall, VPN (IPSec, OpenVPN), NAT, DNS, Proxy) and Experience in their practical configuration;
Experience with user request accounting systems;
Knowledge of the Ubuntu user line, Mac OS X as a desktop system;
Experience with L2 network equipment (Unifi / Juniper / Cisco).