IT Release Manager - Voya Financial

Together we fight for everyone’s opportunity for a better financial future.

We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

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IT Release Manager

Profile Summary

Voya is seeking a Release Manager to manage the lifecycle of hardware and software modifications, new deployments, and related release activities across multiple application suites and delivery methodologies. This role is responsible for following Voya’s release management process and other core IT service management processes as needed, while partnering closely with business leaders, technology teams, project management, operations, infrastructure, QA, development, and supplier resources. The Release Manager will support release planning, stakeholder communication, risk management, approvals, implementation coordination, post-installation support, and continuous service improvement.

Profile Description

• Manage the lifecycle of releases for hardware and software modifications and new deployments by following release management and applicable IT service management processes.
• Build and maintain release roadmaps to identify scope, timelines, dependencies, and execution plans in collaboration with team members and leadership while minimizing or avoiding risk of collision with other changes or releases.
• Meet monthly or quarterly with business leaders to review priorities and plan for future work.
• Document the full lifecycle of releases in the service management tool, including tollgate activities, stakeholder approvals, project management approvals, and required IT service management process steps.
• Identify risks, manage interdependencies and timing concerns, support milestone adherence, and ensure release integrity can be measured.
• Coordinate with other release m