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IT Product Manager - Caribou Coffee
Product Manager
IT Product Manager responsible for shaping Caribou Coffee's consumer‑facing digital channels, driving product strategy, roadmap, and delivery for the website and mobile apps using Agile, UX, and data‑driven decision making.
About the role
Key Responsibilities
- Define and own the product vision, strategy, and roadmap for CaribouCoffee.com and mobile applications.
- Collaborate with cross‑functional teams—including engineering, design, marketing, and operations—to deliver high‑impact features on time and within scope.
- Prioritize backlog items using data analytics, user research, and business goals, ensuring alignment with customer needs and company objectives.
- Lead Agile ceremonies (sprint planning, stand‑ups, retrospectives) and act as the primary liaison between stakeholders and development teams.
- Monitor product performance, gather metrics, and iterate on features to improve user experience, conversion rates, and overall digital engagement.
Requirements
- 3+ years of product management experience for consumer‑facing web or mobile platforms.
- Proven ability to work in Agile environments and translate business requirements into technical specifications.
- Strong analytical skills with experience using data to drive product decisions and measure success.
- Excellent communication and stakeholder management skills, capable of influencing cross‑functional teams.
- Familiarity with API integration, cloud services, and modern UX design principles.