remoteonsite
IT Operations Engineer - SAP Fieldglass - Shell
Systems Engineer
IT Operations Engineer focused on SAP Fieldglass and HR SaaS solutions, driving support, automation, and cloud operations within a global DevOps team.
About the role
Key Responsibilities
- Provide day‑to‑day support for SAP Fieldglass and related HR SaaS applications used by employees, candidates, and partners.
- Collaborate with cross‑functional DevOps teams to design, implement, and maintain automated deployment pipelines and monitoring solutions.
- Diagnose and resolve complex technical issues, escalating when necessary and documenting root causes.
- Participate in incident management, root‑cause analysis, and post‑mortem reviews to improve system reliability.
- Contribute to continuous improvement initiatives, including performance tuning, capacity planning, and security hardening.
Requirements
- 3+ years of experience in IT operations or DevOps, preferably with SAP Fieldglass or similar HR SaaS platforms.
- Strong scripting skills (Python, Bash) and familiarity with CI/CD tools (Jenkins, GitLab CI).
- Hands‑on experience with cloud infrastructure (AWS, Azure) and automation frameworks.
- Excellent troubleshooting, communication, and documentation abilities.
- Proactive mindset, ability to work independently in a virtual, global team environment.
Skills
springworkdayagilescrumsapsalesforceproject management