IT Networks Product Manager - Bentley

Function: IT Contract: Full time - Permanent Location: Pyms Lane, Crewe, CW1 3PL with flexible hybrid working

Eligibility: Candidates must have the right to work in the UK without requiring visa sponsorship

Be part of an extraordinary British brand. At Bentley, you’ll collaborate with industry-leading experts, build on a heritage of excellence, and define the next 100 years.

Purpose of the Role Join Bentley's Information Technology team as the IT Networks Product Manager, where you will shape the vision, strategy, and roadmap for our enterprise network services. In this pivotal role, you will lead the lifecycle management and continuous enhancement of network products, ensuring they remain secure, resilient, scalable, and aligned with evolving business needs.

You will be responsible for defining strategic priorities, managing investment decisions, and overseeing the delivery and performance of network services across the organisation. Working closely with internal stakeholders, managed service providers, and technology partners, you will drive the development of high-performing network solutions that enable business success and support Bentley's future ambitions.

Reporting to the Infrastructure & Service Manager / Head of Infrastructure, your main responsibilities will include:

• Own the end-to-end lifecycle of network products and services, developing the roadmap, setting the product vision, and identifying opportunities to innovate, modernise, automate, and optimise
• Define costed roadmaps, manage product retirement and replacement activities, and ensure services meet agreed availability, performance, and security targets
• Drive continual service improvement, support major incident and problem management, maintain resilience and disaster recovery capabilities, and ensure third-party partners deliver against SLAs and KPIs
• Act as the primary business contact for networking services, engaging stakeholders to understand current and future requirements
• Present product strategies, roadmaps, and investment proposals to senior stakeholders, supporting governance forums, architecture reviews, and investment decisions
• Manage relationships with network service providers and technology vendors, leading contract reviews, renewals, and commercial negotiations while monitoring supplier performance
• Ensure network services comply with security standards and regulatory requirements, partnering with Cyber Security teams to address vulnerabilities, support audits, and maintain secure network designs
• Lead the delivery of network transformation initiatives, reviewing solution designs, coordinating infrastructure changes, and ensuring a seamless transition into operational support

About the Team