IT Director - Local Infusion

We are Local Infusion .

Local Infusion is the fastest growing infusion provider in the United States, with a mission to transform the specialty infusion industry, because patients deserve better. By providing both exceptional, patient-centered care and the proprietary, AI-driven technology powering it, Local Infusion accelerates access, simplifies workflows, and improves outcomes for everyone in the infusion journey — from patients and clinicians to health plans, health systems, employers, and pharma. Clinicians can spend less time on paperwork and more time with patients, bringing comfort, connection, and community back to healthcare. With Local Infusion , every patient and every care team is fully supported, every step of the way.

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The Role

Local Infusion is seeking an IT Director to oversee the company’s IT strategy, infrastructure, and operational readiness as we continue rapid national expansion. This role will primarily manage our outsourced Managed Service Provider (MSP) relationship and ensure successful IT deployment and support across hundreds of future ambulatory infusion center (AIC) sites.

The IT Director will serve as the primary internal owner of IT operations, center stand-up coordination, HIPAA/security compliance, and enterprise IT processes. This is a highly cross-functional role that will partner closely with Operations, Finance, People, Clinical, Revenue Cycle, and external vendors to ensure scalable and secure technology infrastructure across the organization.

Key Accountabilities:

Manage and oversee the company’s outsourced MSP relationship, including performance, prioritization, escalations, and strategic initiatives.

Lead IT readiness and deployment for new infusion center openings, including project timelines, vendor coordination, infrastructure setup, and go-live support.

Own enterprise IT operational processes managed through Rippling and other internal systems.

Develop scalable IT workflows and standards to support rapid multi-state growth.

Ensure compliance with HIPAA, cybersecurity, patient safety, and healthcare IT security standards.

Serve as the primary point of accountability for IT security, access management, endpoint management, and incident response coordination.

Maintain documentation, policies, and controls related to IT governance and security.

Assist with due diligence and integration activities related to acquisitions and new market expansion.

Key Requirements (Must Haves):

5–7+ years of IT management or infrastructure experience.

Prior experience managing third-party MSP relationships and outs