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IT Business Services Senior Consultant - Client Delivery Manager - SAP
Program Manager
Senior consultant driving client delivery for SAP’s IT Business Services, leveraging SAP expertise, Agile practices, and strong stakeholder management to deliver high‑impact solutions and continuous process improvement.
About the role
Key Responsibilities
- Lead end‑to‑end delivery of SAP IT Business Services projects, ensuring on‑time, on‑budget, and high‑quality outcomes.
- Act as the primary client liaison, managing expectations, resolving issues, and fostering long‑term relationships.
- Apply Agile methodologies to plan sprints, conduct retrospectives, and continuously improve delivery processes.
- Collaborate with cross‑functional teams (technical, functional, and business) to translate business requirements into actionable solutions.
- Drive process improvement initiatives, identifying bottlenecks and implementing best practices across the delivery lifecycle.
Requirements
- 5+ years of experience in SAP IT Business Services or related consulting roles.
- Proven track record in client delivery management, project leadership, and stakeholder engagement.
- Strong knowledge of Agile frameworks (Scrum, Kanban) and project management tools.
- Excellent communication, negotiation, and problem‑solving skills.
- Ability to thrive in a fast‑paced, collaborative environment.
Skills
sapproject managementprocess improvement