onsite
IT Business Manager - HEC Hospitality Private Limited
Software Engineer
Lead the design and implementation of a next‑generation digital platform that unifies CRM, reservation, inventory, guest, finance, and reporting systems, driving AI‑powered automation across hospitality operations.
About the role
Key Responsibilities
- Architect and develop an integrated digital platform that consolidates CRM, reservation management, hotel inventory, guest management, finance, and reporting modules.
- Collaborate with cross‑functional teams to define functional requirements and translate them into scalable technical solutions.
- Implement AI‑driven automation workflows to enhance operational efficiency and customer experience.
- Ensure data integrity, security, and compliance across all integrated systems.
- Lead testing, deployment, and continuous improvement of platform features.
Requirements
- Proven experience in building enterprise‑grade digital platforms for the hospitality or travel industry.
- Strong knowledge of CRM, reservation, inventory, and finance systems.
- Hands‑on expertise with AI/ML integration and automation tools.
- Excellent problem‑solving skills and ability to work in a fast‑paced, collaborative environment.
- Effective communication skills in English.