Company name: Rehoboth Properties Limited
Location: Milton Keynes
Job role: IT Business Analyst
Job Ref: RPL/2020/IND/02
The IT Business Analyst is responsible for analysing business processes, identifying technology-driven improvements, and implementing digital solutions that enhance operational efficiency across the company's property development, construction, sales, finance, estate management, and customer service functions. The role acts as the bridge between business stakeholders and the IT function, ensuring technology solutions align with organisational objectives while supporting digital transformation initiatives.
Job Duties:
Key Responsibilities:
Business Analysis
- Analyse existing business processes and identify opportunities for automation and digital transformation.
- Gather, document and validate business and functional requirements from stakeholders.
- Translate business requirements into technical specifications for developers and IT vendors.
- Prepare Business Requirement Documents (BRDs), Functional Specifications and process maps.
- Conduct gap analysis and recommend technology solutions to improve operational performance.
Digital Transformation
- Support the implementation of digital systems across the organisation.
- Lead projects aimed at improving business efficiency through technology.
- Recommend innovative technology solutions that enhance customer experience and internal operations.
- Promote the adoption of digital workflows and paperless processes.
Property Development Systems
Support the implementation and continuous improvement of:
- Property Management Systems
- Customer Relationship Management (CRM) platforms
- Construction Project Management Software
- Document Management Systems
- Estate Management Systems
- Smart Estate Technologies
- Online Customer Portals
- Payment Management Systems
Process Improvement
- Review business workflows across departments and recommend improvements.
- Identify bottlenecks and eliminate inefficient processes.
- Standardise operational procedures using technology solutions.
- Develop workflow diagrams and process documentation.
Project Management Support
- Assist in planning and coordinating IT and business improvement projects.
- Monitor project milestones and deliverables.
- Liaise with internal departments, consultants and software vendors.
- Ensure projects are delivered on schedule and within agreed scope.
Systems Analysis
- Evaluate existing software applications and recommend upgrades or replacements.
- Perform system testing and User Acceptance Testing (UAT).
- Identify system defects and coordinate resolutions.