Overview
Thank you for considering IT Concepts dba Kentro , where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities.
By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones.
Kentro is hiring for IT Asset Management (ITAM) Support Specialist to support Kentro 's VA ESOM contract .
Location: This position can be performed remotely within the United States and will support Eastern Time working hours.
Responsibilities
1. Strategic Leadership & Modernization of Asset Management
- Support the enterprise strategy for HAM, SAM, and activation management, ensuring alignment with VA modernization goals and Federal IT asset management standards.
- Conduct reviews of existing asset management practices to identify gaps, inefficiencies, and compliance risks.
- Assist in the redesign and restructuring of asset management processes, policies, and governance frameworks to improve accuracy, accountability, and operational maturity.
- Evaluate and implement automation, data integration, and workflow optimization across the asset lifecycle.
2. Software Asset Management (SAM) Oversight
- Work with current leadership to oversee enterprise software lifecycle governance, including acquisition, deployment, license optimization, compliance monitoring, and retirement.
- Modernize SAM practices to address cloud licensing, subscription models, and evolving vendor requirements.
- Ensure implementation of GAO and OIG recommendations related to software visibility, restrictive licensing, and audit readiness.
- Establish SAM processes within the VA’s ServiceNow platform to improve reporting, cost avoidance, and compliance outcomes.
3. Hardware Asset Management (HAM) Oversight
- Assist current leadership with hardware lifecycle management, ensuring accurate inventory, configuration tracking, warranty management, and end-of-life planning.
- Assist in the restructuring of HAM workflows to eliminate redundancies, improve data quality, and strengthen alignment with cybersecurity and supply chain requirements.
- Ensure HAM operations meet Federal sustainability, security, and disposal standards.
- Ensure future-state goals are documented and that all processes and practices point toward a collaborated effort to achieve the stated mission.
- Provide consultation on the integration of HAM processes into the VA’s ServiceNow platform to improve reporting, cost avoidance, and compliance outcomes.
- Ensure i