Insights & Analytics Manager - Channel Partners

At A Glance

The Insights & Analytics Manager serves as the business intelligence, performance measurement, and strategic insights leader for a global training enablement program supporting one of the world's most influential AI organizations. This role is responsible for transforming operational data, learner feedback, trainer performance metrics, and partner engagement insights into actionable intelligence that drives program effectiveness, strategic decision-making, and continuous improvement.

More than a traditional reporting function, the Insights & Analytics Manager is a storyteller who helps our client and Channel Partners understand not only what is happening across the program, but why it is happening and where future opportunities exist. By combining quantitative analysis with qualitative insights, this role provides the visibility needed to optimize investments, improve trainer effectiveness, strengthen partner readiness, and scale one of the world's most sophisticated AI enablement ecosystems. Working closely with the Global Program Director, Regional Account Managers, Training Lead, Operations Manager, and our clients’ stakeholders, this individual serves as the trusted source for program intelligence and performance visibility.

Minimum Pay

Maximum Pay

What We Offer

• Health and wellness benefits plans
• Flexible vacation and holiday policies
• Paid parental leave
• 401(k) with employer matching
• Technology allowance
• Referral bonus
• Tax savings with flexible spending accounts for parking, transit, dependents, and healthcare costs
• Opportunity to work with a growing company that actively rewards and promotes its employees

What You'll Do

• Own and evolve the global KPI framework to measure program performance, effectiveness, and impact
• Develop and maintain performance scorecards across trainers, regions, and leadership teams
• Design and deliver executive dashboards and reporting that provide clear, real-time program visibility
• Transform complex data into actionable insights, narratives, and strategic recommendations
• Analyze operational metrics, training outcomes, learner feedback, and partner engagement data
• Identify trends, risks, and opportunities that influence program scalability and effectiveness
• Provide data-driven insights to improve trainer performance, partner readiness, and overall program ROI
• Partner cross-functionally with program leadership, training, operations, and regional teams
• Support forecasting, capacity planning, and program growth initiatives through data analysis
• Drive continuous improvement by developing new reporting frameworks, metrics, and measurement methodologies
• Translate learner feedback (NPS, surveys, engagement data) into insights tha