Insight and Analytics Analyst - Acuity Insurance

Acuity is seeking an Insight and Analytics Analyst to support the advancement of our strategic analytics capabilities through data-driven insights related to customer acquisition and retention, claims management, and agency performance. This role will collaborate with cross-functional teams to develop customer analytics, generate actionable insights, and recommend optimization strategies that empower business leaders to make informed decisions and improve book-of-business performance. The ideal candidate is a motivated, analytical professional who thrives in a constantly evolving environment and is committed to continuously enhancing products, processes, and business outcomes through innovative data solutions.

Internal deadline to apply: July 31st, 2026

ESSENTIAL RESPONSIBILITIES:

• Analyze performance data by segmentation; interpret and translate data into action to inform business decisions.
• Build strong business partnerships with internal customers by providing timely, accurate, and actionable data
• Educating internal stakeholders about customer analytics, prioritizing the right KPIs, and methods to optimize business results.
• Produce actionable insights and data-driven recommendations for business and monetization strategies.
• Apply business analytics through ad-hoc reporting and custom scripting to drive optimization of various ad campaigns.
• Design, create, alter, validate, and maintain data solutions, across multiple platforms, and computing environments that meet business needs
• Present findings in a contextual, visual data story so business users can know within minutes what the business context is, what’s changed, and what’s most relevant at that moment in time
• Communicate complex quantitative analyses in a clear, precise, and actionable manner to a cross-functional team
• Reasonably regular, predictable attendance.
• Perform other duties as assigned.

EDUCATION:

Bachelor’s degree (or higher) in relevant field such as Statistics, Economics, Mathematics, Analytics or Computer Science preferred.

EXPERIENCE:

2-5 years of experience with data analysis and insights including: data integration, statistical modeling, customer insights, and data visualization.

OTHER QUALIFICATIONS:

• Ability to leverage multiple data sets to produce actionable insights related to customer behavior, application performance, and risk management.
• Skilled at partnering with business-owners and IT resources to improve the ability to measure and evaluate audience engagement and more fully understand customer experiences.
• Ability to consult with internal customers to understand analytic needs and help define project scope and provide deliverables.
• Ability to collaborate with developers and testers to implement, validate, and maintain analytics and reporting ensuring data integrity.