About the Role
As an Infrastructure Solution Architect at Mistral AI, you will be a catalyst driving the adoption and scaling of cutting-edge AI solutions. This is an individual contributor role where you will work at the intersection of innovation and impact, empowering businesses to leverage GenAI for transformative results. You will guide companies in integrating GenAI solutions, making AI a tangible part of their operations, and drive the scaling of GenAI technologies, ensuring seamless transitions from concept to production. You will partner closely with product and science teams to deliver state-of-the-art AI solutions tailored to client needs, tackling complex business problems with AI and delivering measurable outcomes and strategic advantages. You will also contribute to the evolution of AI technology, influencing how businesses operate and compete in the modern world. This role involves approximately 30% to 60% travel, including spending time at client offices.
What you will do
Delivering value to the customers
- Execute effective technical discovery to understand potential clients' needs, challenges, and desired outcomes in collaboration with Account Executives.
- Contribute to effectively identifying, qualifying, and disqualifying opportunities where Mistral solutions can unlock the most value for the customer.
- On the project, influence evaluation criteria and gain control of evaluations and the evaluation process.
- Create a strategic vision for the customer on the project, based on a deep understanding of their strategy, desired positive business outcomes, and required capabilities.
Product deployment
- Guide and support customers in deploying our models and products into their infrastructure.
- Work closely with customers to deploy relevant solutions according to their specific requirements.
- Regularly liaise with the product and technical teams to relay feedback and suggest improvements.
- Develop custom features for customers as needed.
Customer Onboarding
- Responsible for onboarding customers on our products, providing guidance on deployment and integration.
- Ensuring the best production setup from the low-level GPU stack, up to infrastructure, back-end and front-end interfaces.
Project management
- Define and track success metrics of the POC being rolled out at customers.
- Operate as a program leader, leveraging internal Mistral teams (Applied Engineers) as well as teams on the customer side to make sure project moves forward.
About you
- You hold a degree in a relevant scientific field (e.g., Computer Science, Data Science, Engineering, etc.).
- You have experience working as a DevOps, Site Reliability Engineer or Cloud Solution Architect.
- You're experienced with deploying and managing AI-based products in production environments.
- You are fluent in Python.
- You have experience with containerization technologies (Docker, Kubernetes), as well as CI/CD pipelines and automated deployment tools.
- You have a deep understanding of cloud platforms (AWS, Azure, GCP) and on-premise infrastructure.
- You have been involved in a customer facing role.
- You have strong project & stakeholder management skills.
- You have foundational knowledge in AI/ML/Data science.
- You have ability to connect technology and business value.
- You are result driven and resilient.
- Being familiar with sales qualification concepts is a strong plus.
We are looking for adaptable team players who excel in a fast-paced environment and are ready to support pre-sales as well as deployment tasks, contributing to our shared goals and success.