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Infrastructure Engineer III - Network Operations - JPMorganChase
Devops Engineer
Senior network operations engineer responsible for rapid incident response, change and lifecycle management, and automation of large‑scale infrastructure supporting critical business services.
About the role
Key Responsibilities
- Lead rapid response to production network incidents, coordinating root‑cause analysis and resolution across multiple teams.
- Manage change requests and lifecycle activities for network infrastructure, ensuring compliance with governance and risk standards.
- Design, develop, and maintain automation scripts and playbooks (e.g., Ansible, Python) to streamline provisioning, monitoring, and remediation.
- Collaborate with internal and external stakeholders to communicate status, impact, and post‑incident findings.
- Contribute to the evolution of large‑scale network solutions, integrating new technologies and best practices.
Requirements
- 5+ years of experience in network operations or engineering within a high‑availability environment.
- Strong knowledge of TCP/IP, routing, switching, and firewall technologies (Cisco, Juniper, etc.).
- Proven incident and change management experience, with a focus on documentation and continuous improvement.
- Hands‑on scripting/automation skills using Python and configuration management tools such as Ansible.
- Experience with Linux operating systems and network monitoring tools.