onsite
Information Technology System Engineer II - CIS LLC
Systems Engineer
IT System Engineer II providing hands‑on support for servers, desktops, and network infrastructure, delivering on‑site and remote assistance to internal staff and clients using Windows and Linux environments.
About the role
Key Responsibilities
- Deliver technical support to internal staff and client end users for servers, desktops, and mobile devices.
- Provide on‑site assistance to clients in the greater New Orleans area as required.
- Document all support activities in the ticketing system, ensuring accurate and timely updates.
- Collaborate with IT team members to troubleshoot and resolve complex infrastructure issues.
- Maintain and upgrade network hardware, servers, and related software to ensure optimal performance.
Requirements
- Proven experience with Windows Server and Linux operating systems.
- Strong knowledge of networking concepts, including TCP/IP, DNS, DHCP, and VPN.
- Experience with Active Directory, group policy, and user account management.
- Excellent troubleshooting skills and ability to work independently or as part of a team.
- Effective communication skills for interacting with clients and internal stakeholders.
Skills
windows serverlinuxactive directory