Information Technology Specialist - Forest Service
Software Engineer
Lead IT initiatives focused on customer service excellence, partnering with stakeholders to design and implement technology solutions that meet user needs.
About the role
Key Responsibilities
Develop and maintain a customer‑centric culture within the IT team, ensuring respectful and effective communication with all stakeholders.
Collaborate with CIO staff to identify user requirements and translate them into practical technology solutions.
Lead the design, implementation, and support of IT systems and services that enhance operational efficiency.
Manage project timelines, resources, and deliverables to meet organizational goals.
Provide technical guidance and training to end‑users and internal teams.
Requirements
Proven experience in IT support and systems administration.
Strong customer service orientation with the ability to build productive partnerships.
Demonstrated project management skills and ability to deliver solutions on time.
Excellent communication and problem‑solving abilities.