onsite
Information Technology Specialist APPSW - Internal Revenue Service
Software Engineer
IT Specialist supporting taxpayer services and online account systems, ensuring secure, reliable technology operations and user support across federal platforms.
About the role
Key Responsibilities
- Maintain and troubleshoot enterprise IT systems supporting taxpayer services and online account portals.
- Implement security controls and monitor compliance with federal cybersecurity standards.
- Collaborate with cross‑functional teams to deploy updates, patches, and new features.
- Provide technical support and training to end users and internal stakeholders.
- Analyze system performance, recommend improvements, and document solutions.
Requirements
- Proven experience in IT system administration and support.
- Strong knowledge of cybersecurity best practices and compliance frameworks.
- Experience with database management and troubleshooting.
- Excellent communication and problem‑solving skills.
Skills
software developmentsystem designproblem solving