Implementation Manager - Synapse Health

At Synapse Health, we're streamlining the durable medical equipment (DME) process.  We manage intake, documentation, routing, claims, billing, and patient support. Our model reshapes how DME is delivered and experienced.

Since 2016, with decades of industry and leadership experience, we've delivered tech-based solutions that help our partners to modernize operations, improve coordination, and reduce administrative burdens. By taking on operational and financial complexity, we're redefining how DME works for providers, prescribers, and patients. We are proud to offer work that matters, on a mission that matter s .

Learn more at SynapseHealth.com and on Synapse Health’s LinkedIn .

What We Need :

As Synapse Health continues to expand its network of payer and health system partnerships, we are seeking an experienced and highly collaborative Implementation Manager to lead complex, multi-state partner launches and strategic initiatives. This role is critical to ensuring new partnerships are executed seamlessly—from initial planning through go-live and post-implementation evaluation.

The Implementation Manager will serve as a central point of coordination across internal teams and external partners, translating business requirements into actionable implementation plans and ensuring delivery against timelines, scope, and quality expectations. Reporting to the Sr. Director, Supplier Solutions & Implementation, this individual will work cross-functionally across Operations, Technology, Network, Sales, Legal, and Compliance to drive successful outcomes and scalable processes.

This is an ideal opportunity for a strong project leader who thrives in fast-paced, regulated environments, brings structure to ambiguity, and enjoys building repeatable implementation frameworks that support long-term growth.

What You Will Do :

• Lead end-to-end implementation planning and execution for new