I&IT Business Analyst

I&IT Business Analyst – Roles & Responsibilities

Must Haves:

• 7+ years Stakeholder management and reporting I&IT wide performance KPIs
• 7+ years Identify drivers to costs in IT operations and their corresponding savings levers. Align with stakeholders on delivering savings and track & report this on an ongoing basis
• 7+ years Hands-on experience with developing and implementing use cases in industry standard enterprise portfolio management tools (e.g. Asana, JIRA etc.)
• 7+ years Excellent MS office toolset knowledge and application (Excel, Powerpoint and MS-word)
• 7+ years Support resource utilization tracking and management

Nice to Have:

CPA or Finance

Role Summary

• Provide comprehensive I&IT business analysis services to support diverse business and technology needs.
• Stakeholder management and reporting I&IT wide performance KPIs
• Identify drivers to costs in IT operations and their corresponding savings levers. Align with stakeholders on delivering savings and track & report this on an ongoing basis
• Support resource utilization tracking and management
• Engage business stakeholders and subject matter experts to elicit, analyze, and validate business requirements.
• Contribute to business analysis policies, standards, processes, and best practices related to portfolio reporting tools and ensure consistency across the organization.

Key Responsibilities

• Document business requirements to support effective I&IT solution development related to the roll out of industry standard portfolio reporting tools.
• Create and maintain business analysis artifacts such as functional and non-functional requirements and business rules.
• Conduct business modeling including use case, process, data flow, and data models
• Conduct stakeholder engagement activities including interviews, workshops, and mockups.
• Create collaterals related to changing management and communication to relevant stakeholders across I&IT
• Understand drivers and levers to OPEX savings related to hardware and software costs. Works with asset owners to identify savings and validate the savings with Finance
• Stakeholder management and reporting I&IT wide performance KPIs
• Support hiring and onboarding of resources in I&IT
• Track and report Overtime and utilization of resources
• Monitor project progress, resolve issues, and report to I&IT management and stakeholders.
• Develop performance measures, traceability matrices, and conduct post-implementation follow-ups.

Required Skills and Experience

• Excellent MS office toolset knowledge and application (Excel, Powerpoint and MS-word)
• Experience developing strategies, business cases, and cost-benefit an