Head of IT Operations - 1KOMMA5

1KOMMA5°

At 1KOMMA5° , we pursue a clear vision: Living on wind and sunlight forever for free . To make this a reality, we are building the energy system of the future with Heartbeat AI. Want to be part of it?We bring together regional craftsmanship and scalable software: We don't think of solar, batteries, heat pumps, and e-mobility as isolated components, but control them as an intelligent, integrated overall system in our virtual power plant. Directly connected to the electricity market – in real time, fully automated. This way, energy is used when it is available from renewables and particularly cost-effective. By 2030, our goal is to transition 1.5 million households to renewable energies. Over 3,000 people are working towards this every day, at more than 80 locations worldwide, from Finland to Australia.

Want to take responsibility and build solutions that truly matter? Apply now and help us shape the energy world of tomorrow.

Learn about our Product & Tech team!

Deine Position

As the Head of IT Operations, your strategic leadership will guide a global function, specifically overseeing the Tech Business Partnering program across all 1KOMMA5 markets and hubs. A key contribution will be ensuring that the Tech Business Partners are deeply integrated into market operations, serving as essential, strategic technology counterparts to local leadership and stakeholders. You will also be the central point of contact for inquiries regarding the AI enablement of the entire employee base. Ultimately, you are responsible for defining and executing the vision and strategy for all end-user-focused technology services, directly influencing the productivity and technological maturity of every 1KOMMA5 employee worldwide.

Day-to-day tasks of this role

As the Head of IT Operations, your day to day will vary. However, usually contains the following:

Team Leadership: Ensuring all Tech Business Partners reporting to you, have what they need to be successful, so in turn they can make their customers (employees) successful. This includes the user people leadership responsibilities such as 1:1s and Development Plans.

Handling of Non-Technical Escalations : The escalation point for Tech Business Partners, providing higher-level technical discussions and persuasion of central team objectives.

Ensuring Team Delivery: Align on quarterly OKRs and KPI targets for each member of the team, and for the overall function you are leading. This includes Tech Partners delivery of Consulting and Enablement, Support and Project Delivery objectives. This includes KPI directly related to wide-spread education and adoption of AI tooling.

Auditing Data Points to plan next actions: Monitoring feedback from end-users to understand where future opportunities lie, and ensure those insights make the planning process. For example: if a market is struggling