Head of Industry - Retail & CPG

Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet.

The team:

The Celonis Retail & CPG Industry Practice is at the forefront of solving the industry’s most critical business challenges. With +100 Celonauts operating across our footprint of global accounts, the Industry practice combines GTM, product and engineering into a cohesive ambition and strategy to help our clients achieve unparalleled value through our software. Tasked with scaling outcomes from the account level to the industry level, the team is defining, building and scaling products that are transforming how the most influential Retail & CPG companies run their business.

The role:

As the Head of Industry - Retail & CPG, you will be responsible for leading the vision, strategy and execution of our Retail & CPG Industry Practice. You will own the outcome of the Industry Practice - working with GTM, product, AI, engineering teams, and external partners to build and scale software solutions that are at the heart of the Retail & CPG industry’s processes.

You will be the face of our Retail & CPG industry internally and externally, and responsible for the success of the global community of clients, Celonauts, and partners.

The work you’ll do:

An extremely high level of autonomous leadership and entrepreneurship is required to succeed in this role. You must thrive as a leader within a nebulous problem space, moving seamlessly between sales, scoping, product and customer interactions and bringing the wide range of stakeholders along this journey. A bias towards action and build-first approach will be needed to lead in this fast-paced environment.

You will be expected to:

• Define the vision for Celonis Retail & CPG industry practice and translate this into a strategy and prioritised set of actions for the team.
• Build and lead a cross-functional industry team across Value Engineering, Sales, AI Builders and define the processes/structure required to accelerate our impact within the industry.
• Work side-by-side with customers to align our Retail & CPG solutions against their business strategy
• Closely collaborate with leaders from our Product, Engineering & GTM organizations to inform future product development based on customer feedback.
• Identify and package scalable use cases across the Celonis platform, driving innovation and expanding our offerings
• Enabl