Head of Department, Information Technology - SINGAPORE RED CROSS SOCIETY

Job Purpose

The Head of Information Technology is responsible for the overall leadership, governance and security of the Society’s IT environment. The role develops and implements the Society’s IT strategy, with a strong focus on cybersecurity, technology risk management, infrastructure resilience, business continuity and regulatory compliance.

The incumbent oversees the reliability and effectiveness of the Society’s hardware, network, cloud and business application environments, while providing direction and technical oversight to the IT team and external service providers. The role is expected to possess sufficient technical depth across both infrastructure and applications to guide the team, assess risks, make informed decisions and intervene in complex or critical matters when required.

Job Responsibilities

1. IT Strategy and Governance

Develop and drive the Society’s IT strategy, policies and technology roadmap in alignment with organisational priorities.

Establish appropriate IT governance, standards and controls across infrastructure, systems, data and technology projects.

Advise Management on technology risks, investment priorities and opportunities for digital enablement.

Plan and oversee the IT budget, ensuring that resources and investments are appropriately prioritised.

2. Cybersecurity and Technology Risk

Lead the Society’s cybersecurity strategy and technology risk management framework.

Ensure appropriate controls are established for access management, information security, cloud services, networks, endpoints and business applications.

Oversee cybersecurity risk assessments, vulnerability reviews and the timely remediation of significant findings.

Lead the organisation’s response to major cybersecurity incidents and ensure appropriate escalation, recovery and reporting.

3. Resilience and Compliance

Ensure that IT disaster recovery, system backup, business continuity and cybersecurity incident response arrangements are established and tested.

Monitor compliance with applicable cybersecurity, data protection, audit and technology governance requirements.

Provide oversight of significant technology risks, incidents and audit findings, and report material matters to Management.

Ensure major technology changes and initiatives undergo appropriate risk, security and governance review.

4. Leadership and Organisational Enablement

Lead and develop the IT team, with clear accountability across the infrastructure and applications portfolios.

Set priorities and performance expectations for the delivery of secure, reliable and effective IT services.

Partner departments to understand organisational needs and guide the adoption of appropriate technology solutions.

Lead or sponsor major technology and cybersecurity initiatives with organisation-wide impact.