Head of Decision Intelligence
Deepgram is seeking a Head of Decision Intelligence to build an Intelligence Layer using autonomous agents to monitor, reason, and act on data for NRR and operational excellence. This player-coach role involves directly building AI-augmented analytical workflows, strategic leadership, and recruiting an elite team of AI-native engineers. The ideal candidate will have extensive experience in data/analytics, proficiency in SQL and Python, and a founder's mindset.
Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at scale. More than 200,000 developers and 1,300+ organizations build voice offerings that are ‘Powered by Deepgram’. Deepgram’s voice-native foundation models are accessed through cloud APIs or as self-hosted and on-premises software, with unmatched accuracy, low latency, and cost efficiency. Backed by a recent Series C led by leading global investors and strategic partners, Deepgram has processed over 50,000 years of audio and transcribed more than 1 trillion words. There is no organization in the world that understands voice better than Deepgram.
At Deepgram, we expect an AI-first mindset—AI use and comfort aren’t optional, they’re core to how we operate, innovate, and measure performance. Every team member who works at Deepgram is expected to actively use and experiment with advanced AI tools, and even build your own into your everyday work. We measure how effectively AI is applied to deliver results, and consistent, creative use of the latest AI capabilities is key to success here. Candidates should be comfortable adopting new models and modes quickly, integrating AI into their workflows, and continuously pushing the boundaries of what these technologies can do. Additionally, we move at the pace of AI. Change is rapid, and you can expect your day-to-day work to evolve just as quickly. This may not be the right role if you’re not excited to experiment, adapt, think on your feet, and learn constantly, or if you’re seeking something highly prescriptive with a traditional 9-to-5.
Deepgram is the foundational AI company for voice, building the models that allow machines to hear, understand, and speak to humans with zero latency. As we scale, the complexity of our usage-based economy grows — and so does the opportunity to make every decision at Deepgram faster, sharper, and more informed.
We are not looking for a traditional "BI Leader." We are looking for a technical founder-type who treats data as a product and agents as the primary interface. Your mission: build the Intelligence Layer — a system of autonomous agents that monitor, reason, and act on our data to drive NRR and operational excellence.
This is a high-leverage, player-coach role. You'll spend your first months as a "Doer," directly building AI-augmented analytical workflows and critical models, while simultaneously hiring a small, elite team. You'll work at the intersection of Product, Sales, and Finance to ensure leadership has 20/20 vision into our NRR, unit economics, and growth loops.
Posted June 7, 2026