Candidate must have business analysis experience with Guidewire Billing centre specifically. Do not submit candidates who do not have experience with Guidewire. Please look for Ex-SGI Candidates preferably. Lock them at the best rate you can.
Job title: Guidewire Business Analyst
Reference No.: RFSQ-01-23, RFSQ-01-23-01
Position Details:
Title: Business Analyst Service
Duration: 10 weeks (with potential for extension)
Start Date: Within two weeks of signing the scope document
Department: Finance/Guidewire
Locals Only
Hybrid/Remote (Flexibility)
DELIVERABLES:
SGI is seeking a Guidewire Business Analyst to provide business analysis services for a timeboxed (10 business weeks) T&M effort to assess the current Guidewire BillingCenter implementation , with a focus on identifying the root causes of operational challenges, evaluating the effectiveness of existing business processes, and recommending opportunities to improve automation, efficiency, and alignment with Guidewire best practices. Please limit submissions to your top 3 candidates.
The assessment will include, but is not limited to, the following areas:
- Evaluate the suitability of the current delinquency process for the non-standard auto portfolio.
- Assess the business and operational impact of collecting two initial payments prior to the standard billing cycle.
- Identify manual activities, process gaps, and operational inefficiencies throughout the delinquency lifecycle.
- Review process dependencies, data flows, and coordination between Guidewire BillingCenter and Guidewire PolicyCenter.
- Analyze existing delinquency-related production defects, recurring issues, and backlog trends to identify systemic root causes.
- Assess opportunities to leverage out-of-the-box Guidewire BillingCenter capabilities and configuration to reduce customization, improve automation, and simplify operations.
- Establish a common understanding of the end-to-end delinquency lifecycle across business and technical stakeholders, including process ownership, business rules, and system interactions.
- Review the Three Pay payment plan and delinquency process to identify opportunities to improve customer outcomes, operational efficiency, and alignment between customer equity positions and delinquency actions.
- Review billing- and payment-related integrations between Guidewire BillingCenter, Guidewire PolicyCenter, and external systems to identify integration gaps or operational impacts.
- Review end-to-end billing payment processes and controls to identify opportunities to improve payment reliability, monitoring, reconciliation, operational efficiency, and the prevention of avoidable delinquency activity.
Deliverables :
This engagement is expected to produce the following deliverables:
· Weekly Status Reports