About Plaud Inc.
Plaud is building the world's most trusted AI work companion for professionals to elevate productivity and performance through note-taking solutions, loved by over 1,500,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud is building the next-generation intelligence infrastructure and interfaces to capture, extract, and utilize what you say, hear, see, and think.
Plaud Inc. is a Delaware-incorporated, San Francisco-based company pushing the boundary of human–AI intelligence through a hardware–software combination. With ISO 27001, ISO 27701, GDPR, SOC 2, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.
Why You Should Join Us
- Plaud is a bootstrapped, skyrocketing, profitable company with a $250M revenue run rate achieved in just three years.
- Define the next-gen paradigm for human-AI interaction.
- Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.
- Work with passionate teammates who value innovation, collaboration, and customer success.
- Grow your career in a culture that champions continuous learning and fast career development.
- Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.
What you will do
- Own and improve monetization-related user journeys across both B2C and B2B scenarios, including checkout, upgrade, downgrade, renewal, cancellation, refund, and billing communication flows.
- Work closely with the monetization strategy lead to translate pricing, packaging, and plan rules into clear and seamless product experiences.
- Optimize UI/UX for purchase and subscription management touchpoints across platforms, ensuring users understand their options, status, and next steps.
- Help define product requirements for plan display, entitlement presentation, access states, and consumer/business experience coexistence.
- Partner with Engineering, Design, Growth, and Operations to deliver monetization features and improve end-to-end user journeys.
- Track key funnel metrics, identify friction points, and support experiments and iterations to improve conversion and lifecycle experience.
Skills, qualifications and experience we look for
- 3–5 years of product management experience.
- Experience working on user-facing product flows, such as checkout, subscriptions, billing, onboarding, or account management.
- Strong product sense for UI/UX and journey design, especially in purchase and lifecycle experiences.
- Experience working cross-functionally with engineering and design teams to ship product improvements.
- Comfortable using data to identify problems, measure outcomes, and support prioritization.
- Strong communication and collaboration skills.