Group Technology Infrastructure GTI - Infrastructure Production Manager - Deutsche Bank

Job Description:

Job Title Group Technology Infrastructure (GTI) – Infrastructure Production Manager

Location Birmingham

Corporate Title Assistant Vice President

The Infrastructure Production Management team is responsible for the end-to-end oversight of production stability across the bank's core technology infrastructure. Our activities include incident reduction, major incident governance, problem acceleration, change assurance and disaster recovery readiness. We act as a central coordination function, working across internal teams and external vendors to ensure a resilient and reliable production environment.

You will play a crucial role in maintaining the stability and operational health of our global infrastructure estate. You will work closely with the regional Production Managers and various technology teams to coordinate day-to-day operational activities, assist in managing incidents, and contribute to continuous improvement initiatives. This position is an excellent opportunity for a professional with a strong technical foundation to develop their skills within a large-scale, global financial services environment.

What we’ll offer you

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its centre.

You can expect:

• Hybrid Working - we understand that employee expectations and preferences are changing. We have implemented a model that enables eligible employees to work remotely for a part of their working time and reach a working pattern that works for them
• Competitive salary and non-contributory pension
• 30 days’ holiday plus bank holidays, with the option to purchase additional days
• Life Assurance and Private Healthcare for you and your family
• A range of flexible benefits including Retail Discounts, a Bike4Work scheme and Gym benefits
• The opportunity to support a wide ranging CSR programme + 2 days’ volunteering leave per year

Your key responsibilities

• Production Stability & Incident Reduction
• Major Incident Support & Escalation
• Problem Management & Root Cause Acceleration
• Change Assurance & Change-Risk Control
• Production Readiness
• Service Health Monitoring & Trend Analysis

Your skills and experience

• Experience in an IT Infrastructure Operations, Service Management, or Production Support role
• Strong foundational knowledge of core infrastructure components such as Compute (e.g., Unix/Linux/Windows), Databases (e.g., Oracle/SQL Server), Storage, Backup, and Networks