Who We Are
Baton is Ryder’s in-house product development group focused on harnessing emerging technologies to redefine transportation and logistics. With $10B in freight under management, our technology reaches every part of the U.S. economy.
We design and ship category-defining software that enables Ryder and its 50,000+ customers—including some of the world’s most well-known brands—to plan and execute freight intelligently, efficiently, and cost-effectively. Our work includes everything from customer-facing software to the data platform that will power the next era of innovation at Ryder.
Baton’s mission: enable supply chain on autopilot.
Ryder acquired Baton in 2022 to power its next wave of digital products. We operate at startup speed, with Fortune 500 reach. If you have a passion for solving complex problems and creating impact for the engine of the American economy, you’ll love it here.
Role
Group Product Manager, Platform
Basic Job Details
- Job Type: Full Time
- Work Model: Hybrid
- Remote Days: Monday & Friday
- Office Days: Tuesday, Wednesday, Thursday
Job Description
We're hiring a Group Product Manager to lead our Platform pod and drive our biggest commercial product bet of 2026. Platform is the layer underneath everything our customers touch — the horizontal services and shared capabilities every other pod builds on top of. It's also where we're standing up new initiatives that take us from internal infrastructure to a competitive market offering.
This is a player-coach role. You'll spend the early innings of this role as the IC PM yourself — owning our platform roadmap end-to-end through launch, including pricing, ICP, GTM partnership, and customer scoping. As the work scales, you'll build out and lead a Platform PM team alongside you. You'll report directly to the Head of Product.
Responsibilities
- Own the work end-to-end. Define the product, the ICP, the GTM motion, and the success metrics. Take new initiatives from the first sketch all the way through to a live customer, with your hands on the work the whole way.
- Build the team when the work calls for it. Start as the IC PM yourself. Bring on the next PMs when the work demands them, not before. Run honest performance conversations, write development plans that actually move people, and hire PMs who raise the bar.
- Make the horizontals compound. Keep our shared platform services shipping on a predictable cadence, with clear commitments to the pods that build on top of them.
- Set the operating rhythm. Own how Platform plans, reviews, and ships. Make the writing — PRDs, strategy docs, retros — strong enough to let the team scale beyond your direct attention.
- Be ready to hold the room with senior Ryder leadership. You'll present product strategy directly to executives at one of the largest logistics businesses in the world. You need to be ready for that conversation on day one.
Minimum Qualifications
- 8+ years in product, with at least 3 of those actively managing PMs
- You've shipped a horizontal or platform product to enterprise customers through a full 0→1→scale arc
- You've been the first or second PM at a startup at some point in your career
- You're comfortable presenting strategy directly to senior enterprise leadership without anyone covering for you
- You're high-tolerance for ambiguity, and you resolve it by writing things down rather than scheduling more meetings
Preferred Qualifications
- Logistics, supply chain, transportation, or fleet domain experience
- You've shipped AI features inside a product, not just used AI tools internally
- You've worked in a Fortune-500-meets-startup environment — selling enterprise from a small team
- You've hired PMs who have become better than you
The Perks
- Competitive Base Salary + Cash Bonus Structure
- Annual Company Bonus + Long Term Incentive Plan
- 401k with Matching
- Hybrid Work Schedule
- Hyper-Stable, publicly traded Enterprise
- Medical, Dental, and Vision Health Coverage
- Employee Stock Purchase Program (15% discount to market value)
- Collaborative, Fun, and Tech Forward office in Hayes Valley, San Francisco, CA
Why You Should Join
- Have an immediate impact:
- With Ryder’s existing customer base of 50,000+ companies and an internal headcount of 43,000, the scale and impact of our products will be large and far-reaching, from day one.
- Opportunity to grow and lead in a Fortune 500 company:
- You’ll get to work in a rapidly growing, startup-like environment while having the stability and backing of Ryder and its full executive team.
- Creative, fast-paced environment to solve impactful problems in Supply Chain:
- We’re going to design completely new tools for an industry that hasn’t been rethought in decades. And to do this, we need people who think differently.