LOCATION:
This is a full-time employee role within the Global Digital team that includes benefits and Paid Time Off (PTO) and will be located within the Americas time zone.
JOB OBJECTIVES:
The Product & Product Design function is focused on:
- Defining and evolving Generation’s global digital ecosystem to support affiliates and global functions with scalable, high-impact software solutions.
- Deeply understanding operational processes and user needs across regions to ensure product functionality aligns with real-world workflows.
- Leading continuous product discovery and research to deeply understand operational processes, user behaviors, and emerging needs across regions.
- Translating research insights into clear product strategy, validated concepts, and prioritized roadmap decisions.
- Designing intuitive, effective, and user-centered experiences (UX/UI) for diverse personas across GYE and affiliates.
- Leading the end-to-end product lifecycle — from validation and development to rollout, adoption, and continuous optimization.
- Designing and integrating data-informed and AI-enabled capabilities to drive smarter workflows, automation, and measurable operational impact.
- Driving product adoption through structured rollout, training, and change management initiatives.
- Ensuring strong alignment and communication between the Digital Team, global stakeholders, affiliates, and external partners.
KEY ACCOUNTABILITIES & RESPONSIBILITIES:
As Global Software Product Owner (Mid), you will be responsible for:
Product Strategy & Direction
- Contribute hands-on to defining product vision, success criteria, and long-term roadmap aligned with Generation’s digital ecosystem strategy.
- Shape product direction in close partnership with Engineering and Design Leads, ensuring scalable and future-ready solutions.
- Develop product strategy documents including business cases, high-level use cases, and technical requirements.
- Evaluate commercial solutions that may complement or replace custom-built systems.
Discovery & Validation
- Lead structured product discovery, including research, prototyping, and validation with users and technical teams.
- Translate operational needs and user insights into prioritized, outcome-driven roadmaps.
- Integrate data-informed and AI-enabled capabilities to enhance workflows, automation, and decision-making.
Delivery & Execution
- Own backlog management, writing high-quality Agile user stories and ensuring clear acceptance criteria.
- Develop project scopes, plans, and documentation, ensuring stakeholder alignment and technical feasibility.
- Drive execution across the full product lifecycle, from concept through launch.