Future openings - SRE - Compute Linux, Kubernetes, Containers
Future openings - SRE - Compute Linux, Kubernetes, Containers position — see original posting for full details.
SRE Support Engineer
While this position is not currently open, we are interviewing strong candidates for upcoming opportunities on this team.
Location: Remote | Time Zone: (Brazil, Chile, Colombia, Mexico) (8AM–5PM Pacific)
Domain: Compute (Linux Fundamentals, Linux Networking, Kubernetes, Docker)
About Virtasant
Virtasant is a global technology services company delivering large-scale cloud, data, and engineering solutions across 130+ countries. We partner with some of the world’s largest organizations to help them build, operate, and scale internal platforms used by tens of thousands of engineers.
For this role, you will be supporting one of the most advanced internal developer platforms in the world, powering products used by hundreds of millions of people. The problems you will solve are deep, complex, and essential to keeping a global-scale organization moving.
The Role
We are hiring an SRE Support Engineer who is exceptionally strong in:
Linux fundamentals
Linux networking
Containerization (Docker)
Kubernetes (internal/private cloud, multi-form experience preferred) This is a hands-on, engineering-level support role focused on helping internal developers adopt, debug, and succeed with the client’s internal compute platform. You’ll work at the intersection of Kubernetes, containers, and low-level Linux troubleshooting, engaging directly with engineers to resolve issues that often require deep system understanding. This is not generic L1/L2 support, it’s high-trust technical engineering work with some of the most innovative developers in the industry.
Key Responsibilities
Platform & Customer Support
Support internal customers using the compute platform through:
High-touch white-glove onboarding
Slack/community forum and ticketing system responses
Deep technical troubleshooting
Act as the first line of engineering support for Kubernetes- and container-related issues.
Technical Investigation & Resolution
Troubleshoot, isolate, and resolve issues across:
Kubernetes workloads, scheduling, services, networking, RBAC
Docker containers, images, builds, and runtime environments
Linux servers, systemd behavior, filesystem issues, resource constraints
Networking (TCP/IP, DNS, routing, firewalls)
Linux & Networking Deep-Dive
Investigate issues inside Linux systems using tools such as:
tcpdump, ss, strace, traceroute, dig, journalctl, top, htop
Documentation & Communication
Write clear, concise technical tickets, incident summaries, and runbooks.
Create knowledge base articles and contribute to ongoing documentation improvements.
Participate in postmortems and drive follow-up act
Posted June 13, 2026