onsite
Functional System Analyst Associate - American Electric Power
Software Engineer
Support and troubleshoot enterprise applications, analyze data, and develop reports while collaborating with senior staff and field users. Leverage SQL, business analysis, and training skills to resolve issues and enhance system functionality.
About the role
Key Responsibilities
- Investigate, analyze, and resolve application issues under senior guidance.
- Conduct field investigations and interface with users and management to gather requirements.
- Develop and deliver training materials and conduct application training sessions.
- Perform data analysis and assist in creating detailed reports.
- Execute application administrative tasks and support senior staff in root‑cause analysis.
- Collaborate with IT to engage necessary resources for issue resolution.
Requirements
- Proficiency in SQL and data manipulation.
- Strong analytical and problem‑solving skills.
- Experience in business analysis and application support.
- Excellent communication and documentation abilities.
- Ability to work independently and as part of a cross‑functional team.