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Functional Analyst Claims with Scrum Master Experience - Tata Consultancy Services (TCS)
scrum master
Functional Analyst specializing in claims and fraud investigation, driving requirements gathering, user story creation, and backlog management within Agile Scrum teams while overseeing data migration and profitability analysis.
About the role
Key Responsibilities
- Elicit and document functional, business, and system requirements for claims fulfilment and fraud prevention processes.
- Translate Business Requirement Documents (BRDs) into structured user stories, acceptance criteria, and maintain the product backlog for Scrum teams.
- Act as the primary liaison between business stakeholders and technology teams, ensuring clear communication and alignment.
- Facilitate Agile ceremonies, support sprint planning, and provide Scrum Master guidance (CSM certified).
- Oversee data migration activities and conduct cost, revenue, and profitability analyses to support decision‑making.
Requirements
- Proven experience in business and systems requirement elicitation, BRD creation, and user story development.
- Certified Scrum Master (CSM) with hands‑on experience managing Agile delivery for claims or fraud investigation projects.
- Strong stakeholder management skills with the ability to bridge business and technical teams.
- Knowledge of claims fulfilment workflows and fraud prevention techniques.
- Experience in data migration and financial analysis (cost, revenue, profitability) is preferred.