We are looking for a Full-Stack Team Lead to join a team building an AI-powered conversational platform. The solution combines Python-based backend microservices running on AWS, a modern web application, and real-time voice technologies to deliver intelligent customer interactions. In this role, you will lead a cross-functional engineering team while remaining hands-on with architecture and code.
Responsibilities
- Lead, mentor, and coordinate a team of full-stack engineers (backend Python + frontend), QA, and BA contributors across the delivery lifecycle
- Own technical decisions for both backend (Python microservices, REST APIs, RBAC, AWS) and frontend (web application, UX/UI patterns) layers
- Collaborate with Project Manager and client stakeholders to translate business requirements into technical solutions
- Oversee integration of backend services with real-time voice pipelines (SIP / WebRTC / LiveKit) and third-party platforms (Zoho CRM, Google / Microsoft Calendar)
- Ensure platform compliance with multi-tenant SaaS patterns and regional/regulatory requirements
- Support CI/CD pipeline health, containerized deployments on AWS (ECS, Docker), and release processes
- Participate in sprint planning, estimation, backlog grooming, and cross-team governance meetings
- Contribute to technical documentation, runbooks, and post-implementation reviews
- Work closely with QA to support UAT test case coverage and release validation
- Collaborate with AI, frontend, backend and DevOps teams; drive architecture design, code reviews, and engineering standards across the team.
- 7+ years of software engineering experience, with at least 2 years in a tech lead or team lead capacity
- Strong proficiency in Python and backend microservices architecture
- Solid experience with frontend development (JavaScript, React)
- Hands-on experience with AWS services: ECS, CloudWatch, Secrets Manager, S3
- Experience with REST API design, authentication, and RBAC models
- Familiarity with Docker/Docker Compose and CI/CD pipelines (Bitbucket Pipelines or similar)
- Proven ability to lead engineers, run code reviews, and drive technical alignment across teams
- Excellent written and verbal English communication skills; ability to interface with non-technical stakeholders
- Experience working in Agile/Scrum environments
Nice to have:
- Experience with real-time voice/telephony systems (SIP, WebRTC, LiveKit)
- Exposure to AI/LLM or conversational voice platforms
- Knowledge of low-code/no-code platform configuration or workflow orchestration tools
- Experience with multi-tenant SaaS architecture
- Familiarity with Terraform or Infrastructure as Code (IaC)
- Usage-based / metered billing
- English — B2+
We offer