Forward Deployed Product Manager - Global Payments

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Summary of This Role

We are the technology that powers activities, helping over 47,000 activity organizers automate, simplify and grow their business through rich data and insights. With over a decade of experience building the world’s leading registration platform, our SaaS products are changing the way the world gets active. We are a company of passionate people focused on results, committed to excellence and fueled by challenge. We celebrate a culture of winning, high-performance and accountability — and we bring our passion, dedication and creativity every single day. Together, we are making the world a more active place.

Active Network is hiring a Forward Deployed Product Manager to lead one of our most strategic, single-customer engagements: a large, multi-module platform build on ACTIVEWorks Endurance for a leading global endurance and obstacle-race event organizer and its family of brands. This is a builder’s role — equal parts embedded customer partner and hands-on product owner. You’ll sit shoulder-to-shoulder with the client, become the connective tissue between their business and our engineering organization, and own delivery across registration, payments, race passes, dynamic pricing, on-site race-day operations, identity, APIs/webhooks, and reporting.

The Role

Unlike a traditional portfolio PM, you’ll be dedicated to a single customer and deployed into their world. You’ll learn their business deeply, translate race-day realities into platform requirements, and drive a complex, phased roadmap to firm delivery milestones — an initial launch followed by a subsequent phase of enhancements. At the same time, you remain a rigorous product owner: writing epics and user stories, grooming the backlog, and coordinating the 2–3 development teams that turn the Statement of Work into shipped software.

What Part Will You Play?

Embed & Partner

Be the forward-deployed product lead — embed with the customer, build trust, and become their day-to-day product point of contact for the engagement.

Run discovery and requirements sessions directly with client stakeholders; surface the real need behind each ask, resolve ambiguity, and drive decisions.

Translate high-level client objectives and race-day operational realities into clear, measurable functional r