remote
Forward Deployed Engineer - OpenRouter
Solutions Engineer
Solutions Engineer to bridge technical gaps between customers and internal teams, focusing on API integrations and system debugging.
About the role
Key Responsibilities
- Act as a technical liaison between customers and internal teams
- Design and implement integrations with customer systems and APIs
- Troubleshoot complex technical issues and provide solutions
- Collaborate with sales and engineering to ensure customer success
- Develop technical documentation and training materials
- Gather customer feedback to inform product improvements
Requirements
- 5+ years of experience in technical roles with customer-facing responsibilities
- Strong understanding of APIs, web services, and integration patterns
- Experience with cloud platforms (AWS, GCP, Azure) and debugging tools
- Excellent problem-solving and communication skills
- Ability to work independently and manage multiple priorities
Skills
technical consultingapi integrationcustomer supportsystem debuggingcloud platforms