About Atrix
At Atrix, we believe that breakthrough medicines and technologies change lives, and the people making them deserve better tools. Pharmaceutical and med device companies are constantly advancing science from lab to clinic, navigating regulatory barriers, and ensuring safe adoption of new treatments. However, these organizations are often held back by outdated workflows and siloed data. Atrix was built to change that, supporting the mission of those who dedicate their lives to creating and delivering innovations that impact global health.
The Role Description
As a Forward Deployed Engineer, you will sit at the intersection of engineering, implementation, and customer value. You’ll partner directly with enterprise pharma and biotech teams to turn complex scientific workflows into reliable, AI-powered systems that accelerate evidence generation, medical strategy, commercial insights, and patient impact. You will become the technical owner of several key customer accounts, embedding deeply into their workflows, translating their needs into structured requirements, configuring Atrix’s AI-native platform, and ensuring accuracy, trust, and real-world reliability. This is one of the most impactful roles at Atrix. You’ll see your work used daily by medical, clinical, and commercial teams making high-stakes decisions. You’ll work closely with our Engineering Team and CEO, and collaborate as a peer to product, design, and GTM leadership. As one of our earliest FDEs, you’ll help define technical architecture, influence product strategy, and set the tone for future engineering hires.
This is an hybrid role based in NYC (ability to be in office is required), with flexibility for remote work on some days as needed.
Responsibilities
Customer Engineering & Implementation
- Configure Atrix templates, pipelines, and AI workflows to match complex scientific and medical processes
- Set up and validate customer-approved data sources
- Ensure accuracy, reliability, and trust in AI-generated outputs
- Drive the full implementation lifecycle: onboarding → configuration → validation → go-live → iteration
- Lead weekly customer calls and serve as the primary technical point of contact
Rapid Prototyping & Product Co-Creation
- Build quick prototypes and workflow experiments for GTM initiatives
- Translate customer needs into clear product requirements
- Triage bugs, uncover feature gaps, and partner with engineering to implement fixes or enhancements
- Shape product roadmap with insights drawn from real-world usage
Quality, Guardrails, & Accuracy
- Own business-sense QA and accuracy validation for customer deployments
- Identify risk, propose guardrails, and define scalable validation processes
- Enable AI evals to ensure high trust and quality of all workflows
- Create internal SOPs for deployment, QA, template configuration, and customer onboarding
Account Ownership & Expansion
- Own 3–5 enterprise accounts end-to-end within 6 months
- Identify patterns across accounts and surface scalable templates or product opportunities
- Become a trusted technical advisor to medical, clinical, and commercial stakeholders
Requirements
Must haves
- 2–5 years in forward deployed engineering, software engineering, solutions engineering, technical consulting, ML implementation, data engineering, or adjacent roles
- CS degree is required if non-software engineering role held in past.
- Strong Python experience; comfortable doing light FE work in React/TS
- Ability to write evals and optimize Ai-driven workflows.
- Ability to translate complex technical ideas to a smart, non-technical scientific audience
- Experience working with LLMs, prompt engineering, or AI-native tools (e.g., Claude code, Cursor)
- Obsession with accuracy, reliability, and the details that matter in high-stakes workflows
- Thrives in customer-facing environments and enjoys owning outcomes, not just tasks
- Startup experience strongly preferred
Nice to haves
- Background in life sciences, healthcare, or real-world data
- Data science experience
- Work experience at healthcare AI startups or technical consulting firms
- Experience deploying AI in regulated or enterprise settings
Why Join Atrix as an FDE?
- Mission-Driven Impact: Your work will help life sciences teams deliver the right treatment to the right patient—faster.
- Customer-Centric & High-Stakes: Work directly with top-10 pharma companies to transform medical workflows.
- End-to-End Ownership: Own major parts of the stack, shape technical architecture, and influence product direction.
- Early Stage, High Growth: Help shape both the technology and the culture as we scale.
- Tech Meets Trust: Design AI-native workflows that scientific and medical teams trust daily.
- Clear Growth Path: Opportunity to grow into a Lead Frontend or Fullstack Tech Lead role.
What we offer
- Health & wellness support – Stipend + medical (vision, dental, health) insurance coverage
- Unlimited PTO – Recharge when you need to