Flights Solutions Engineer, Delta, Google Cloud

Minimum qualifications:

• Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience.
• 6 years of experience coding with one or more programming languages (e.g., Java, C/C++, Python).
• Experience with SQL/MySQL and Unix/Linux operating systems and commands.
• Experience troubleshooting technical issues for internal/external partners or customers.

Preferred qualifications:

• Master’s degree in Engineering, Computer Science, Business, or a related field.
• Experience with web technologies like HTML, CSS, JavaScript and HTTP.
• Experience navigating business organizations, managing multiple cross-functional stakeholders, and reaching optimal solutions across all associated parties.
• Experience in flights domain, or an enthusiasm and willingness to quickly learn the domain.
• Ability to adapt your message to the technical level of the audience and present technical materials to groups of any size and background.
• Ability to self-initiate and work independently in a fast- changing environment.

Responsibilities

• Improve and expand existing products, tools, and practices to increase functionality and support.
• Design, code, and deploy efficient solutions to address customer technical challenges.
• Resolve critical customer issues and participate in an on-call support rotation.
• Understand customer needs, scale processes, and advise technical teams on product usage.
• Partner with engineering to build, test, and troubleshoot our flagship integration middleware.