remote
Field Systems Engineer - bioMerieux
Systems Engineer
Field Systems Engineer delivering on‑site installation, maintenance, and repair of diagnostic instruments, providing expert technical support and ensuring optimal performance across a regional customer base.
About the role
Key Responsibilities
- Perform on‑site installation, calibration, upgrades, and repairs of diagnostic equipment, ensuring compliance with manufacturer specifications.
- Provide timely technical support and troubleshooting for hardware, software, and network issues, minimizing instrument downtime.
- Conduct preventive maintenance visits, document service activities, and generate detailed service reports.
- Collaborate with customers to understand workflow requirements and recommend optimal instrument configurations.
- Travel overnight on short notice across the assigned territory, maintaining safety and professionalism.
Requirements
- Technical degree or equivalent experience in biomedical engineering, electronics, or related field.
- Proven experience installing, maintaining, and repairing complex laboratory instrumentation.
- Strong computer skills, including Windows/Linux operating systems and network configuration.
- Excellent customer service and communication abilities, with a self‑directed work ethic.
- Valid driver’s license and ability to travel extensively, including overnight stays.