FBS Product Manager

FBS – Farmer Business Services is part of Farmers operations with the purpose of building a global approach to identifying, recruiting, hiring, and retaining top talent. By combining international reach with US expertise, we build diverse and high-performing teams that are equipped to thrive in today’s competitive marketplace.

We believe that the foundation of every successful business lies in having the right people with the right skills. That is where we come in—helping Farmers build a winning team that delivers consistent and sustainable results.

Since we don’t have a local legal entity, we’ve partnered with Capgemini, which acts as the Employer of Record. Capgemini is responsible for managing local payroll and benefits.

What to expect on your journey with us:

• A solid and innovative company with a strong market presence
• A dynamic, diverse, and multicultural work environment
• Leaders with deep market knowledge and strategic vision
• Continuous learning and development

Farmers Insurance is seeking a Mail & Messaging, Identity, Security & Compliance Product Owner to lead the strategy, roadmap, and delivery of critical enterprise services across messaging, identity, collaboration, and compliance. This role within the Collaboration Platform Engineering (CPE) team is responsible for ensuring resilient, secure, and compliant capabilities spanning Microsoft 365 Exchange Online, Microsoft Teams, Microsoft Entra ID, eDiscovery, legal hold, SMTP relay, and Proofpoint mail security.

The ideal candidate is a seasoned product leader with deep hands-on expertise in mail flow, Teams collaboration, identity, compliance, and security controls, strong command of SAFe Agile delivery practices, and proven experience balancing platform reliability, risk management, and business enablement. You will serve as the voice of the customer, drive platform modernization and governance, and own the product strategy for enterprise mail, collaboration, identity, and compliance services.

Responsibilities

Product Strategy & Roadmap

• Own the end-to-end product vision, strategy, and roadmap for enterprise messaging, identity, and compliance services, including Exchange Online, Entra ID, SMTP relay, mail routing, Proofpoint, eDiscovery, and legal hold capabilities
• Define and manage the Agile Release Train (ART) roadmap for mail, identity, and compliance value streams, ensuring alignment with enterprise business priorities, regulatory obligations, and cyber risk reduction goals
• Develop and maintain Lean Business Cases for epics and features related to service resiliency, platform modernization, compliance readiness, and security enhancements in partnership with Architecture, Security, and Portfolio leadership

SAFe Agile Delivery; Operate as a senior Product Owner within the SAFe Agile framework, guiding teams through PI Planning,