remote
Executive Director, Public Sector Information Security & Compliance Officer - TTEC
Software Engineer
Lead the Public Sector Information Security & Compliance function, driving adherence to federal and state cybersecurity frameworks across cloud and enterprise environments, while shaping strategy, governance, and risk management for a global customer‑experience organization.
About the role
Key Responsibilities
- Develop and execute a comprehensive compliance strategy for FedRAMP, NIST SP 800‑53, CMMC, and ARC‑AMPE across cloud and on‑premises environments.
- Lead cross‑functional teams to implement security controls, conduct risk assessments, and manage remediation plans.
- Serve as the primary liaison with federal, state, and regulated industry stakeholders, ensuring timely reporting and audit readiness.
- Oversee the creation and maintenance of security policies, procedures, and documentation aligned with industry best practices.
- Drive continuous improvement initiatives, leveraging metrics and analytics to enhance security posture and compliance effectiveness.
Requirements
- 10+ years of experience in information security and compliance within the public sector or regulated industries.
- Deep expertise in FedRAMP, NIST SP 800‑53, CMMC, and ARC‑AMPE frameworks.
- Proven leadership in managing large, cross‑functional security teams and complex compliance programs.
- Strong communication skills with the ability to influence senior executives and external regulators.
- Relevant certifications such as CISSP, CISM, or equivalent are highly desirable.
Skills
software developmentsystem designproblem solving