remote
EUC Engineer - Vaultex UK
Software Engineer
EUC Engineer supporting cash processing operations, delivering Windows, Mac, and Linux desktop support, Active Directory management, and Office 365 troubleshooting across hybrid sites.
About the role
Key Responsibilities
- Provide first‑line and advanced desktop support for Windows, Mac, and Linux endpoints across multiple cash/coin centres.
- Manage Active Directory accounts, group policies, and Office 365 services, ensuring secure and compliant user access.
- Diagnose and resolve hardware, software, and network issues, coordinating with vendors and internal teams.
- Maintain documentation, knowledge base articles, and standard operating procedures for end‑user support.
- Participate in on‑call rotation and travel to on‑site locations as required.
Requirements
- 3+ years of end‑user computing support experience in a fast‑paced environment.
- Strong troubleshooting skills across Windows, Mac, and Linux platforms.
- Proficiency with Active Directory, Office 365, and remote support tools.
- Excellent communication and customer‑service orientation.
- Valid UK driving licence and willingness to travel.
Skills
linuxactive directory