Enterprise Tools DevOps Architect - Wabtec

It’s not just about your career or job title… It’s about who you are and the impact you will make on the world. Because whether it’s for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you’re in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us.

Team summary:

Wabtec Enterprise Tools team falls within the Wabtec Tech Services IT service organization. The team owns, architects, operates, and supports a wide range of cloud-based middleware platforms, PaaS offerings, SaaS offerings, as well as developer tools for use across the entire worldwide Wabtec Enterprise. One of the main goals of the team is to collaboratively enable the enterprise to do its best work.

Role Summary/Purpose:

Wabtec is currently looking to hire an experienced DevOps Architect to join our expanding cloud technology hub. The DevOps Architect will be responsible for architecting, automating, and supporting Wabtec Enterprise Tools cloud-based platforms and services. This role will also lead coordination for support and agile based processes. Responsibilities include overall technical knowledge about our cloud platforms and to be the first point of contact for technology initiatives and support.

Essential responsibilities

• Maintain and improve Enterprise Tools existing technical product suites and adopt new ones as needed to support teams across the globe
• Provide technical leadership to an agile team
• Demonstrate the ability to mentor less experienced team members by helping to remove blocking issues communicated by team members during daily Agile stand-up meetings
• Adhere to goals, SLAs, and deadlines for all projects and support tickets
• Responsible for defining and automating a wide range of cloud-based middleware platforms, PaaS offerings, and SaaS offerings in a fast-paced and agile development environment using the latest cloud technologies and infrastructure
• Plan and schedule changes, coordinating with different stakeholders
• Conduct trend analysis, identify major incidents, and work with respective teams to minimize incidents
• Assisting with the daily operation of the organization including projects, support tickets, and other daily operational activities as needed
• Performing customer service functions, including interacting with customers, and answering questions
• Providing teams with information about recent developments, programs, and policy changes
• Provide technical support and project support
• Troubleshoot Middleware
• Continuously improve existing technical products and services
• Ability to manage projects using agile methodology