Enterprise Architect 8- Retail and Consumer Goods - Salesforce

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Role Overview The ideal candidate will have retail and consumer goods experience at an enterprise level. collaborate cross-functionally with sales, solutions, go-to-market teams, product management, customer success, and partners to accelerate strategic customer engagements and transformation initiatives for prioritized accounts. A key aspect of this role is to help define the future of work as Salesforce customers adopt data excellence and AI-driven solutions into their business operations. This role supports customers across the full lifecycle — helping ensure solutions are successfully architected, adopted, deliver measurable value, and scale over time. This Involves

Staying current with emerging technology trends and their business implications

Possessing strong business acumen

Leading customer engagements focused on AI, data, and process transformation

Building customer architectures on Salesforce’s deeply unified platform leveraging Agentforce and D360

Guiding customers through digital transformation initiatives from strategy through adoption and value realization

Creating scalable, implementable architectures aligned to business outcomes

Your Responsibilities

Customer-Centric Expertise - Engage with clients as a Salesforce Customer 360 architecture expert. Leverage your understanding to craft architectures that meet your customer’s unique needs and long-term business goals. Act as a trusted advisor across the customer lifecycle—facilitating discovery sessions, whiteboarding solution concepts, and leading architecture visioning. Translate customer goals into sequenced, dependency-aware roadmaps that align business strategy to technical execution. Travel to customer engagements is around 30%.